Practice information

• book online from this website (ghfp.com.au) by clicking on the Book an Appointment button for the location you'd like to book at
• use the AMS Connect app on your phone or tablet
• by phone (Glebe Hill Family Practice 6169 0000, GHFP Nurture 6169 0005)

Standard appointments are 15 minutes. If you need more time with your doctor please book a Long Appointment (30 minutes).

Standard appointments which run over their scheduled time will be charged at a long appointment rate.

After hours health care is available via the Healthdirect national after hours number 1800 022 222 or by visiting the Tas After Hours website.

Glebe Hill Family Practice operates on an appointment basis. Walk-ins may be accepted, however there may be an extended unavoidable wait as priority is given to patients who have booked an appointment.

General Practitioners may provide home visits where appropriate, as determined by the Doctor.

Glebe Hill Family Practice and GHFP Nurture may from time to time send reminders or contact you to arrange recommended follow-up, check-ups, health assessments, care-planning, and immunisations. Patients will be contacted for recall where clinically indicated. We may contact you by secure SMS, email, phone, or post. Please inform staff at Reception if you do not wish to receive recalls and reminders.

Please keep us up-to-date with your current contact details.

Most issues are best dealt with in consultation with your Doctor. He/she will endeavor to take your call where practicable, however your Doctor is likely to be attending to other patients and may need to return your call.

Please inform one of our friendly Receptionists if your call is urgent.

Please book an appointment with your Doctor to obtain your test results, unless other arrangements were made at the time that your Doctor ordered your test.

Please book an appointment to obtain referrals or prescriptions.

Alternatively, requests for prescriptions and referrals can be made online from this website or the AMS Connect App. Requests for prescriptions or referrals without an appointment will be done at the Doctors discretion. 

If you need to cancel a GP appointment, please do so at least 2 hours prior to your scheduled GP appointment time, and 48 hours prior to your Allied Health appointment time. This allows other patients the opportunity to make an appointment. Failure to cancel with adequate time, or non-attendance of an appointment will incur a fee.

You can provide feedback directly to any of our staff members or lodge a suggestion in the Suggestions Box in our waiting area.

We take complaints and concerns seriously. You may request to speak directly with the Practice Manager to discuss your concerns, or address your concern in writing to the Practice Manager, 45 Hance Rd, Howrah TAS, 7018, by email: [email protected], or by completing a Complaint Form at our practice and handing it directly to our Practice Manager.

We will then attempt to resolve it within 30 days, in accordance with our complaints resolution procedure.  If you feel your complaint is not resolved adequately through the practice's complaints procedures, you have the right to contact the Tasmanian Health Complaints Commissioner by phoning 1800 001 170 or emailing [email protected]

Glebe Hill Family Practice Opening Hours

Monday	8:30am to 5:00pm
Tuesday	8:30am to 5:00pm
Wednesday	8:30am to 5:00pm
Thursday	8:30am to 5:00pm
Friday	8:30am to 5:00pm
Saturday	9:00am to 12noon
Sunday & Public Holidays	Closed

 

The Health Care Practitioners who conduct their practices at Glebe Hill Family Practice operate on a private billings basis.

This means there will be out of pocket expenses for the care you receive. Fees vary due to the length and complexity of a consultation and are determined by your doctor or allied health practitioner. 

Payment is pre-authorised at booking and processed immediately after the consultation. For more detail about fees and payments please click here.

The practitioners' appointment system caters for urgent, non-urgent, complex, planned chronic care and preventable healthcare.

Please discuss the urgency and the nature of your health complaint to allow our reception staff to appropriately triage your consultation.

If you have cold and flu symptoms at the time of your appointment, please let our reception team know so that they can make arragements for your appointment to proceed while protecting other patients, staff and practitioners.

Glebe Hill Family Practice complies with all confidentiality and privacy obligations.

For more detail of our privacy policy, please click here.

Glebe Hill Family Practice acknowledges and respects Aboriginal people as the tradional owners of nipaluna (Hobart) and lutruwita (Tasmania).

We encourage Aboriginal and Torres Strait Islander people to let us know about their cultural background so that we can update this on our records and we will ask this question at the time of registering as a patient with the practice.

We proudly welcome and respects all patients, regardless of gender identity, sexual orientation, or cultural background.

We are committed to providing a safe, supportive, and inclusive environment for every individual. Please don't hesitate to let our reception team know if your pro-nouns, preferred name or gender identify need to be updated on your health record.

Glebe Hill Family Practice is committed to reducing the impact of the practice on the environment. To this end we actively work to reduce the use of paper by sending Medicare Benefit Assignments, recepts, scripts and correspondence electronically where possible.

The practice participates in recyclining programs for printer toner catridges and tricky waste such as soft plastics and batteries. 

Please dial 000 or attend the nearest hospital in an emergency.

The nearest hospital to Glebe Hill Family Practice and GHFP Nurture is:

Royal Hobart Hospital48 Liverpool Street, Hobart TAS 7000(03) 6222 8308